Delivery Information :

We offer FREE shipping on orders over £50.00 to uk mainland, orders under £49.99 are £3.95.
 
Delivery Option           Delivery Costs     
1-3 days £3.95 +vat
Next Day Coming Soon £6.95+vat

Who we use as our carriers :
 
Royal Mail                   

            

Tracking your parcel :
All orders are sent with tracking numbers and are sent to you when order is dispatched. if you do not receive a tracking number please email as at prc.disposables@gmail.com, you will only be able to track your order once it been dispatched.

www.royalmail.com
www.hermesworld.com

www.interlink.com

DELIVERY

If you change your mind
If you have simply changed your mind about any item ordered and you wish to return it, then in line with the Distance Selling Regulations (DSR) you can do so provided you inform us of your decision within 7 working days of receipt. The item must not be used and must be 'as new' when returned to us. Once you've informed us that you wish to return goods under the DSR, you have 28 calendar days to do so, at your own expense. Once the item is received at Prc Disposables Ltd, we'll issue a full refund less Prc Disposables Ltd delivery costs for the product to your original payment method. Please note this policy has some limitations and does not apply to business customers.(The Distance Selling Regulations do not apply to @work customers or our Business customers, @work customers have 5 days to return an item as not required providing it is unopened.)

RETURNS

using your own method of delivery
If you elect to return the defective product to us using your own method of delivery, we will refund up to £3.95 of the costs incurred by you. This will only be refunded upon the receipt of proof of the carriage costs.

NON RECEIPT OF ITEMS

If you have not received your items you must let us know within 7 days from the estimated delivery date. Once we know you have not received your item we will investigate the matter fully both internally and with our carriers. Unfortunately we cannot investigate non receipt deliveries after this time has elapsed.

ITEMS DAMAGED IN TRANSIT

If any items were damaged in transit, we ask that you report it to us within 7 working days (please note that this is 48 hours for our business customers). If the items are visibly damaged on receipt, it's best to sign the carrier's delivery note accordingly. Items should be returned in their original packaging complete with all accessories and documentation. Once received back into our warehouse, we'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs.

ITEMS FAULTY ON ARRIVAL

If your items are faulty on arrival, you have 28 calendar days in which to inform us of the fault (please note that for our business customers, this is 14 calendar days). Items should be returned in their original packaging complete with all accessories and documentation. Once we have verified the fault, we'll issue a replacement or full refund to you via your original payment method and reimburse your reasonable return carriage costs. We test returned items, and if a returned item is found not to be faulty by our technicians we will return the item to you, in this instance you will be liable for the return carriage.

Problems with your ordered:
If you have a problem with your order please contact us via email prc.disposables@gmail.com.  


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